As a representative of Woodpecker, you demonstrated integrity, explained clearly why we needed the air conditioner chosen, smiled genuinely throughout the process and even took your shoes off when walking on the carpet!
You should be proud of the manner in which you conducted yourself, because I can’t remember the last time I had someone quote on a job and exhibit such positive leadership characteristics. You demonstrated respect and a genuine desire to ensure that we were purchasing the right model for our needs.
I can’t thank you and the team enough for the high standard of ongoing customer care. From the moment I called your Oakleigh store the service has been exceptional.
Have a lovely Christmas and please pass on my regards to everyone at Woodpecker. Well done!