"Dear Brad,

We just wanted to thank you and the rest of the team at Woodpeckers for a well co-ordinated job that has been a great experience every step of the way.

The boys who arrived to do the job were all very professional and took pride in the way they went about their work.I will be highly recommending anyone keen to install a fireplace or associated heating and cooling to see your company.

Thank you so much for your help and I'm assuming it was you who dropped in the anniversary gift - thanks- very kind and much appreciated as we sat by that fire with our friends last night.

Can't tell you how good it is to finally have some warmth in our house."