To whom it may concern,
I am writing to express my absolute pleasure in dealing with staff at your Oakleigh Store.
On Friday 13th Jan I went in to enquire about a family Q 3200 and one of your staff members Ric who explained was not a sales rep stepped down from his ladder to assist us. We found him really helpful, friendly and definetly passionate about the BBQ range. He was an absolute delight and you should be proud to have him working for your company. He is a real asset.
On Monday 16th following us digesting Ric’s advise we came in to look at the range again. We were still unsure of what model we wanted, we spoke with Helen Gavriel, who again was an absolute pleasure to deal with. She was patient, knowledgeable and extremely courteous. When she first stepped out to greet us I asked for someone experienced to assist us as she looked so young.
Helen corrected me and said I look young but don’t let that fool you, and sure enough she was a wealth of information and again very passionate about her BBQ’s.
I cannot express enough how absolutely satisfying shopping in your store with these 2 staff members was, please pass this onto their relevant manager.